Keep SAP moving with enhancements and support under one agreement.
The challenge
Business needs change faster than SAP release cycles. Change requests queue up, small fixes wait for a project, and the internal SAP team spends its time on tickets rather than improvements.
The solution
An ongoing support and enhancement agreement for S/4HANA or ECC. ABAP and Fiori enhancements, interface fixes, BTP extensions and performance work are delivered remotely against agreed response times, with onsite reviews when it matters.
Key capabilities
- ABAP, Fiori and integration enhancements
- Incident resolution and root-cause fixes
- SAP BTP extensions that keep the core clean
- Monthly reporting on tickets, changes and transports