Privacy Policy

Who we are

This website is operated by Zamy Technologies Pty Ltd (ABN 67 703 384 632), an enterprise technology consultancy based in Newcastle NSW, Australia. We are committed to handling personal information in line with the Australian Privacy Principles under the Privacy Act 1988 (Cth). If you have a question about this policy or about how we handle your information, contact us at info@zamy.com.au.

What we collect

When you use the contact form we collect the information you submit: your name, company, role, business email address, your message and the topic you selected. If you write to us by email, we collect the information you choose to include in that email.

We also collect technical information about how the website is used through Cloudflare Web Analytics, such as page views, the referring page, country and device type. This analytics service does not use cookies and does not identify you personally.

Why we collect it

We use the information you provide to respond to your enquiry, to prepare proposals or estimates you have asked for, and to keep a record of our correspondence with you. We use analytics information to understand how the website is used and to improve it. We may also use personal information where we are required to by law.

How we store and protect it

Contact form submissions are sent to our business email, which is hosted by Microsoft 365, and are not stored on the website itself. Access to that mailbox is limited to the people who need it to respond to you. We use industry-standard security measures, including encrypted connections and access controls, to protect personal information from misuse, loss and unauthorised access.

Who we share it with

We share personal information only with the service providers that process data on our behalf to run this website and our email: Cloudflare (hosting, form protection and analytics), Resend (email delivery for the contact form) and Microsoft (business email). Each provider is bound by its own privacy and security commitments. We do not sell personal information and we do not share it with third parties for marketing.

Overseas disclosure

Some of our service providers store or process data outside Australia, for example in the United States. Where this happens, we take reasonable steps to ensure that the provider handles personal information in a way that is consistent with the Australian Privacy Principles.

Cookies and analytics

This website does not set tracking cookies and does not use advertising or cross-site tracking technologies. Cloudflare Turnstile, which protects the contact form from automated abuse, may set a short-lived cookie for that purpose only. Cloudflare Web Analytics collects aggregate usage data without cookies.

Access, correction and deletion

You can ask us what personal information we hold about you, ask us to correct it if it is inaccurate or out of date, or ask us to delete it. Send your request to info@zamy.com.au and we will respond within 30 days. In some cases we may need to keep certain information to meet a legal obligation, and we will tell you if that applies.

Complaints

If you believe we have handled your personal information incorrectly, please contact us first at info@zamy.com.au so that we can look into it and respond. If you are not satisfied with our response, you can contact the Office of the Australian Information Commissioner at oaic.gov.au.

Changes to this policy

We may update this policy from time to time to reflect changes in our practices, our service providers or the law. The date at the top of this page shows when it was last changed, and the current version is always published here.